Rude and unprofessional behaviour by an employee

Item: Finchoice
Rating: 1
Author: Sa S

Rude and unprofessional customer services employee, using emotions instead of addressing the query and dropping the phone while I'm talking to her.

Helpful (0)

Replies (2)

Finchoice's replyOfficial

28 Aug 2025, 15:00

Good day Sa,
We appreciate your feedback. We strive to ensure that every customer is satisfied with our service, and we apologize for any inconvenience we may have caused you.

Please allow us to investigate your query and resolve it.

The FinChoice Team

Finchoice's reply28 Aug 2025, 15:00

Official

Finchoice's replyOfficial

02 Sept 2025, 12:05

Good day Sa,
Our records indicate that your query has been resolved. If not, please let us know so that we can fully address your concern.
The FinChoice Team

Finchoice's reply02 Sept 2025, 12:05

Official

Good day Sa,
Our records indicate that your query has been resolved. If not, please let us know so that we can fully address your concern.
The FinChoice Team