KR
Khanya R

1 reviews | Active since Dec 2023

30 Oct 2024, 11:42

RUDE AGENTS AND DISTURBING CALLS

Getting countless calls every day, when you answer, it's dead air or just ring twice. When you call back, you can not go through. Last consultant I spoke to was very rude, talking over me saying that I keep on dropping their calls while they just buzz me everyday. So frustrating!

0
Replies (2)
Finchoice
Finchoice's reply30 Oct 2024, 12:11
Official
Good day Khanya,
We appreciate your feedback. We strive to ensure that every customer is satisfied with our service, and we apologize for any inconvenience we may have caused you.

Please allow us to investigate your query and resolve it.

The FinChoice Team
Finchoice
Finchoice's reply21 Nov 2024, 08:42
Official
Good day Khanya,
Our records indicate that your query has been resolved. If not, please let us know so that we can fully address your concern.
The FinChoice Team