TM
Tebogo M

1 reviews | Active since Jul 2020

02 Mar 2021, 08:49

******* service

Still I get no joy or even a RESPONSE from Finchoice after calls, emails, reviews and complaints. They've even blocked my account. If a company does this to customers and they get away with it, why bother have customers? Taking advantage of people because of their inability to get assistance financial wise, why is Finchoice still gets permission to operate? In my last review they said they've responded... There's nothing like that. I've asked for my balance because they've blocked me to check it on my own, still no response. What is the Ombudsman's man duty if they let a company like Finchoice continue to insult their customers by this sh* service they're rendering and complaints they're getting from them? No fair treatment, yes it was convenient but hellish from their part, coming to engagements with clients who complain about them. Having to go to court takes time and money for something that can be resolved by simple straightforward communication. Instead they block you. This is pure *******. They can fo to HELL for all I care, I just want my balance and get them the Hell out of my life. FINCHOICE, you are disgusting and a disgrace to people whose trust and loyalty you have broken, with not a care in the world because you feel you have enough money in your bank accounts... What goes around,comes around. You are not special because you have money!! Life still happens to the rich of this world! People deserve respect and dignity, I guess you are not!!

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Replies (2)
Finchoice
Finchoice's reply02 Mar 2021, 18:18
Official
Good day,
   
We thank you for your feedback. We strive to ensure every customer is satisfied with our service, and we apologise for any way in which we may have inconvenienced you. Allow us to investigate your query and have it resolved.
   
 The finchoice team 
Finchoice
Finchoice's reply07 Mar 2021, 15:16
Official
Good Day

Our records show that your query has been resolved. If not, please let us know so that we can fully resolve your query.

The finchoice team