1 reviews | Active since Mar 2019
Ripping people off during lock down
I app**** for a loan on the 23rd April 2020 and it was approved, and the first installment is due on the 30th of April, because of this fact I decided I do not want the loan anymore as it makes no sense to apply for a loan on the 23rd and 7 days later I must make a payment of a month's interest, I phoned in in the morning today 24th to cancel I was then told that I can't cancel the loan as it has already been processed, I then told the lady that finchoice still requires my bank statement or pay slip for the loan to be completed so I'm am not going to send those since I do not want the loan anymore, she told me that I won't get the loan if the documents are not sent which I was happy with bcz I already borrowed money somewhere else, but just after I spoke to her I received a massage stating that the loan has been paid into my account, R3000 loan and my new balance is already R3455, where must I get this money from, I mean in times like these you want to rip people off their little money.., I WANT TO PAY THE MONEY BACK BECAUSE I DID NOT EVEN SEND THE REQUIRED DOCUMENTS.
We thank you for your feedback. We strive to ensure every customer is satisfied with our service, and we apologise for any way in which we may have inconvenienced you. Allow us to investigate your query and for one of our customer service consultants to contact you shortly.
The finchoice team
We thank you for your feedback. We strive to ensure every customer is satisfied with our service, and we apologise for any way in which we may have inconvenienced you. Allow us to investigate your query and for one of our customer service consultants to contact you shortly.
The finchoice team
Our records show that your query has been resolved. If not, please let us know so that we can fully resolve your query.
The finchoice team
Our records show that your query has been resolved. If not, please let us know so that we can fully resolve your query.
The finchoice team
