Revolting customer service

The customer service and the way this company handles or assisted their customers is disgusting not to mention the representatives who take the calls.

Firstly they didn't debit on the agreed apon date as per the contract that i signed they debited on their own date, iv been getting about 6-8 calls a day from your collections department stating that I need to pay the arrears on the account even though the first collections person who called me we made an agreement.

Today iv called 11 times on the *** line trying to be provided of the easy pay number so I can make the payment on the acc. Firstly the representative has no telephone etiquette what's so ever, there is so much background noise it's like iv called the shebeen line and I'm expected to provide that person with my person information just to be provided with something so simple. The service is realy ****ty