retrenched but claim still not processed

It's been 4 months since I was retrenched but Finchoice or Hollard are still not processing my retrenchment claim.<br> I don't receive a salary so you guys are debiting the last money I have from uif. I have submited all documents required but I just get an sms saying resubmit documents.<br> I'm really frustrated now as when I called Hollard they said they don't have any claims<br> Miss G Mthethwa<br> <br> <br>