SG
Sandra G

1 reviews | Active since May 2020

02 Nov 2021, 10:04

Request for Legal Department Telephone number.

FinChoice Legal is non-existent. I tried to call and request the lady to transfer me and also at the same time to provide me with a number - Dumb girl said are you ok for me to transfer - I said yes, but give me the number so if the call gets dropped, I can phone back. SHE REFUSED.

All I need is a paid up letter with the right reference number. What incompetence!!!!

0
Replies (1)
Finchoice
Finchoice's reply02 Nov 2021, 23:25
Official
Good day,

We thank you for your feedback. We strive to ensure every customer is satisfied with our service, and we apologise for any way in which we may have inconvenienced you. Allow us to investigate your query and have it resolved.

The finchoice team