Request for Clarification and Communication with MBD Regarding Account Discrepancy

Dear FinChoice Team,

I hope this email finds you well. I am writing to request your assistance in resolving an issue that has caused me considerable frustration.

I have been receiving persistent calls and messages from MBD indicating that I have two accounts with FinChoice. However, according to my active credit report, I only have one FinChoice account.

I kindly request that you verify this information and communicate directly with MBD to clarify which account is active under my name. It is imperative that this matter is resolved promptly to prevent further harassment and misinformation.

Your cooperation in this matter is greatly appreciated. I look forward to your prompt response and resolution.

Thank you for your assistance.

Sincerely, Sarah Mashifane ***