BM
Beatrice M

1 reviews | Active since Jul 2020

28 Jul 2021, 17:23

Refuse to give paid up letter

I have 3 months paid up my finchoice account. I need a paid up letter but everyone is giving me runarounds. Am still listed on credit. They even tell me to wait. I need the paid up letter bcoz my life is stuck now. I even closed the account.

0
Replies (3)
Finchoice
Finchoice's reply28 Jul 2021, 17:45
Official
Good day,   
We thank you for your feedback. We strive to ensure every customer is satisfied with our service, and we apologise for any way in which we may have inconvenienced you. Allow us to investigate your query and have it resolved.
   
 The finchoice team 

BM
Beatrice M's update28 Jul 2021, 19:07
Reviewer Update
You have been investigating for two months now. My email are no longer been answered now.
Finchoice
Finchoice's reply29 Jul 2021, 09:12
Official
Good Day

Our records show that your query has been resolved. If not, please let us know so that we can fully resolve your query.

The finchoice team