VM
Valentia M
1 reviews | Active since Oct 2017
29 May 2019, 08:15
Refund ****
I have experienced a great deal of incompetence from their call center agents. I called to ask for a settlement quote and to assure my debit order does not go through after the settlement. They still went ahead to debit my account. I am now struggling to get my money refunded back to me. I hear different excuses from all the agents I get put through to.
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Finchoice's replyOfficial
29 May 2019, 10:48Good day,
We thank you for your feedback. We strive to ensure every customer is satisfied with our service, and we apologise for any way in which we may have inconvenienced you. Allow us to investigate your query and for one of our customer service consultants to contact you shortly.
The finchoice team
We thank you for your feedback. We strive to ensure every customer is satisfied with our service, and we apologise for any way in which we may have inconvenienced you. Allow us to investigate your query and for one of our customer service consultants to contact you shortly.
The finchoice team
Best regards,
Finchoice's reply29 May 2019, 10:48
Official
Good day,
We thank you for your feedback. We strive to ensure every customer is satisfied with our service, and we apologise for any way in which we may have inconvenienced you. Allow us to investigate your query and for one of our customer service consultants to contact you shortly.
The finchoice team
We thank you for your feedback. We strive to ensure every customer is satisfied with our service, and we apologise for any way in which we may have inconvenienced you. Allow us to investigate your query and for one of our customer service consultants to contact you shortly.
The finchoice team
Best regards,