BM
Bongeka M
1 reviews | Active since Nov 2023
14 Nov 2023, 15:35
REFUND QUERY
I made the mistake of depositing money thinking I wouldn't be debited Month end. Finchoice debited me and is giving me the run around when it comes to my refund as I have now made a Double payment. Every time I call I receive different feedback. It's be 14days since my correspondence with them and I have not received my money back.
Helpful (0)
Replies (7)0
Replies (7)
Finchoice's replyOfficial
14 Nov 2023, 15:59Good day,
We thank you for your feedback. We strive to ensure every customer is satisfied with our service, and we apologize for any way in which we may have inconvenienced you. Allow us to investigate your query and have it resolved.
The finchoice team
We thank you for your feedback. We strive to ensure every customer is satisfied with our service, and we apologize for any way in which we may have inconvenienced you. Allow us to investigate your query and have it resolved.
The finchoice team
Finchoice's reply14 Nov 2023, 15:59
Official
Good day,
We thank you for your feedback. We strive to ensure every customer is satisfied with our service, and we apologize for any way in which we may have inconvenienced you. Allow us to investigate your query and have it resolved.
The finchoice team
We thank you for your feedback. We strive to ensure every customer is satisfied with our service, and we apologize for any way in which we may have inconvenienced you. Allow us to investigate your query and have it resolved.
The finchoice team
BM
Bongeka M's updateReviewer Update
14 Nov 2023, 20:41Strange your company is no longer replying to my emails anymore 😕.
BM
Bongeka M's update14 Nov 2023, 20:41
Reviewer Update
Strange your company is no longer replying to my emails anymore 😕.
Finchoice's replyOfficial
15 Nov 2023, 09:33Good day,
You're complaint has been escalated to the relevant department, feedback should be received soon.
The finchoice team
You're complaint has been escalated to the relevant department, feedback should be received soon.
The finchoice team
Finchoice's reply15 Nov 2023, 09:33
Official
Good day,
You're complaint has been escalated to the relevant department, feedback should be received soon.
The finchoice team
You're complaint has been escalated to the relevant department, feedback should be received soon.
The finchoice team
BM
Bongeka M's updateReviewer Update
15 Nov 2023, 10:19Good day
I someone has finally rep**** to my email with feedback, however it's the same feedback I have been receiving since last week Friday [10 November 2023] - Monies are resent and will reflect tomorrow morning. I will advise If monies have reflected tomorrow. Thank you
I someone has finally rep**** to my email with feedback, however it's the same feedback I have been receiving since last week Friday [10 November 2023] - Monies are resent and will reflect tomorrow morning. I will advise If monies have reflected tomorrow. Thank you
BM
Bongeka M's update15 Nov 2023, 10:19
Reviewer Update
Good day
I someone has finally rep**** to my email with feedback, however it's the same feedback I have been receiving since last week Friday [10 November 2023] - Monies are resent and will reflect tomorrow morning. I will advise If monies have reflected tomorrow. Thank you
I someone has finally rep**** to my email with feedback, however it's the same feedback I have been receiving since last week Friday [10 November 2023] - Monies are resent and will reflect tomorrow morning. I will advise If monies have reflected tomorrow. Thank you
Finchoice's replyOfficial
15 Nov 2023, 10:21Good day,
We thank you for your feedback. We strive to ensure every customer is satisfied with our service, and we apologize for any way in which we may have inconvenienced you.
The finchoice team
We thank you for your feedback. We strive to ensure every customer is satisfied with our service, and we apologize for any way in which we may have inconvenienced you.
The finchoice team
Finchoice's reply15 Nov 2023, 10:21
Official
Good day,
We thank you for your feedback. We strive to ensure every customer is satisfied with our service, and we apologize for any way in which we may have inconvenienced you.
The finchoice team
We thank you for your feedback. We strive to ensure every customer is satisfied with our service, and we apologize for any way in which we may have inconvenienced you.
The finchoice team
BM
Bongeka M's updateReviewer Update
17 Nov 2023, 12:51Thank you issue has been resolved.
BM
Bongeka M's update17 Nov 2023, 12:51
Reviewer Update
Thank you issue has been resolved.
Finchoice's replyOfficial
17 Nov 2023, 13:11Good day,
We thank you for your feedback. We strive to ensure every customer is satisfied with our service,
Please feel free to contact us if you require any further assistance.
The finchoice team
We thank you for your feedback. We strive to ensure every customer is satisfied with our service,
Please feel free to contact us if you require any further assistance.
The finchoice team
Finchoice's reply17 Nov 2023, 13:11
Official
Good day,
We thank you for your feedback. We strive to ensure every customer is satisfied with our service,
Please feel free to contact us if you require any further assistance.
The finchoice team
We thank you for your feedback. We strive to ensure every customer is satisfied with our service,
Please feel free to contact us if you require any further assistance.
The finchoice team