refund on the settled loan

Item: Finchoice
Rating: 1
Author: phindile M

i requested settlement letter for my loans and settled one loan but the debited still after the loan has been settled , i sent them an email requesting the refund no one has got back to me, instead they requested prove that i have settled the loan of which i sent to them but nothing still

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Replies (1)

Finchoice's replyOfficial

29 Oct 2018, 10:13

Good day,

We apologise for the service that you received. We are in the process of investigating your query and will be in contact with you shortly.

Kind Regards

FinChoice Team

Finchoice's reply29 Oct 2018, 10:13

Official

Good day,

We apologise for the service that you received. We are in the process of investigating your query and will be in contact with you shortly.

Kind Regards

FinChoice Team