NM
Nokuthula M

1 reviews | Active since Nov 2021

28 Dec 2021, 14:04

Refund my money

On the 17th December I have settled their loan and then on the 22nd they debited I sent them proof of payment and now they telling me that I should send it as a PDF and they don’t take screenshot or bank statements as proof of payment by now the money should have reflected can they refund me my money

0
Replies (1)
Finchoice
Finchoice's reply28 Dec 2021, 18:53
Official
Good day,

We thank you for your feedback. We strive to ensure every customer is satisfied with our service, and we apologise for any way in which we may have inconvenienced you. Allow us to investigate your query and have it resolved.
 
The finchoice team