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Sanshia E
1 reviews | Active since Oct 2018
03 Jan 2026, 11:41
Refund long over due
Finchoice debted my account on 17 Dec 2025 after it was settled. They owe me a refund and I am on the phone with them every day trying to get mh money but to no avail.They close the complaint ticket without resolving the issue. Can someone please assist me to get my refund.
Helpful (0)
Replies (6)0
Replies (6)
Finchoice's replyOfficial
03 Jan 2026, 11:57
Hi Sanshia E,
Your feedback is greatly appreciated. We always want to make sure our customers feel supported, and we apologize if this was not your experience. We’ll be investigating your query and will do our best to resolve it promptly.
The FinChoice Team
Your feedback is greatly appreciated. We always want to make sure our customers feel supported, and we apologize if this was not your experience. We’ll be investigating your query and will do our best to resolve it promptly.
The FinChoice Team
Finchoice's reply03 Jan 2026, 11:57
Official
Hi Sanshia E,
Your feedback is greatly appreciated. We always want to make sure our customers feel supported, and we apologize if this was not your experience. We’ll be investigating your query and will do our best to resolve it promptly.
The FinChoice Team
Your feedback is greatly appreciated. We always want to make sure our customers feel supported, and we apologize if this was not your experience. We’ll be investigating your query and will do our best to resolve it promptly.
The FinChoice Team
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Sanshia E's updateReviewer Update
05 Jan 2026, 10:36After I was promised that my issue would be resolved i am still waiting for my refund. Bank statement and transaction report was provided.
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Sanshia E's update05 Jan 2026, 10:36
Reviewer Update
After I was promised that my issue would be resolved i am still waiting for my refund. Bank statement and transaction report was provided.
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Sanshia E's updateReviewer Update
05 Jan 2026, 12:24Finchoice can you do me the courtesy of calling me or email me regarding the progress you just quiet. I called you and was on hold for 30 min without any answer
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Sanshia E's update05 Jan 2026, 12:24
Reviewer Update
Finchoice can you do me the courtesy of calling me or email me regarding the progress you just quiet. I called you and was on hold for 30 min without any answer
Finchoice's replyOfficial
07 Jan 2026, 12:14
Good day Sanshia,
Our records indicate that your query has been resolved. If not, please let us know so that we can fully address your concern.
The FinChoice Team
Our records indicate that your query has been resolved. If not, please let us know so that we can fully address your concern.
The FinChoice Team
Finchoice's reply07 Jan 2026, 12:14
Official
Good day Sanshia,
Our records indicate that your query has been resolved. If not, please let us know so that we can fully address your concern.
The FinChoice Team
Our records indicate that your query has been resolved. If not, please let us know so that we can fully address your concern.
The FinChoice Team
Finchoice's replyOfficial
07 Jan 2026, 15:15
Good day Sanshia,
Please be advised that your complaint has been closed. If you have any further concerns, please email us at ***.
The FinChoice Team
Please be advised that your complaint has been closed. If you have any further concerns, please email us at ***.
The FinChoice Team
Finchoice's reply07 Jan 2026, 15:15
Official
Good day Sanshia,
Please be advised that your complaint has been closed. If you have any further concerns, please email us at ***.
The FinChoice Team
Please be advised that your complaint has been closed. If you have any further concerns, please email us at ***.
The FinChoice Team
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Sanshia E's updateReviewer Update
07 Jan 2026, 17:27Thank you gor resolving my issue
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Sanshia E's update07 Jan 2026, 17:27
Reviewer Update
Thank you gor resolving my issue