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chantel M
1 reviews | Active since Oct 2019
04 May 2026, 13:08
Refund Hassle.
I recently app**** for debt consolidation. All my documents were sent through and boom the still debit my account. I am furious, you can never get hold of an agent nor do they reply to emails. They are in direct breach of the National Credit ACT 34. I want my refund immediately or I will flag Finchoice
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Replies (3)0
Replies (3)
Finchoice's replyOfficial
04 May 2026, 13:31
Hi Chantel, your feedback is greatly appreciated. We always want to make sure our customers feel supported, and we apologize if this was not your experience. We’ll be investigating your query and will reach out via email with updates on the resolution.
The FinChoice Team
Finchoice's reply04 May 2026, 13:31
Official
Hi Chantel, your feedback is greatly appreciated. We always want to make sure our customers feel supported, and we apologize if this was not your experience. We’ll be investigating your query and will reach out via email with updates on the resolution.
The FinChoice Team
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chantel M's updateReviewer Update
04 May 2026, 13:43dont you need my details in order to do that?
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chantel M's update04 May 2026, 13:43
Reviewer Update
dont you need my details in order to do that?
Finchoice's replyOfficial
13 May 2026, 10:47
Good day Chantel,
Please note that your complaint has been resolved and closed. If you have any further questions or concerns, feel free to contact us at *** .
The FinChoice Team
Please note that your complaint has been resolved and closed. If you have any further questions or concerns, feel free to contact us at *** .
The FinChoice Team
Finchoice's reply13 May 2026, 10:47
Official
Good day Chantel,
Please note that your complaint has been resolved and closed. If you have any further questions or concerns, feel free to contact us at *** .
The FinChoice Team
Please note that your complaint has been resolved and closed. If you have any further questions or concerns, feel free to contact us at *** .
The FinChoice Team