TM
Thandokazi M
1 reviews | Active since Apr 2024
16 Jan 2026, 12:11
Refund for Settled Loan
Finchoice had previously assisted me a lot by giving me a loan when I had a problem. But now I have paid up my loan and they still deducted the monthly repayment on the 15th January 2026 even though I had settled the loan on the 11th January 2026.
I want them to assist with my refund and stopping through debit order for the settled loan.
Helpful (0)
Replies (3)0
Replies (3)
Finchoice's replyOfficial
16 Jan 2026, 12:46
Hi Thandokazi M,
Thank you for bringing this to our attention. We’re sorry if you felt unsupported, and we want to assure you that we’ll be looking into your query and doing our best to resolve it promptly.
The FinChoice Team
Thank you for bringing this to our attention. We’re sorry if you felt unsupported, and we want to assure you that we’ll be looking into your query and doing our best to resolve it promptly.
The FinChoice Team
Best regards,
Finchoice's reply16 Jan 2026, 12:46
Official
Hi Thandokazi M,
Thank you for bringing this to our attention. We’re sorry if you felt unsupported, and we want to assure you that we’ll be looking into your query and doing our best to resolve it promptly.
The FinChoice Team
Thank you for bringing this to our attention. We’re sorry if you felt unsupported, and we want to assure you that we’ll be looking into your query and doing our best to resolve it promptly.
The FinChoice Team
Best regards,
Finchoice's replyOfficial
19 Jan 2026, 11:01
Good day Thandokazi,
Our records indicate that your query has been resolved. If not, please let us know so that we can fully address your concern.
The FinChoice Team
Our records indicate that your query has been resolved. If not, please let us know so that we can fully address your concern.
The FinChoice Team
Best regards,
Finchoice's reply19 Jan 2026, 11:01
Official
Good day Thandokazi,
Our records indicate that your query has been resolved. If not, please let us know so that we can fully address your concern.
The FinChoice Team
Our records indicate that your query has been resolved. If not, please let us know so that we can fully address your concern.
The FinChoice Team
Best regards,
Finchoice's replyOfficial
22 Jan 2026, 11:47
Good day Thandokazi,
Please be advised that your complaint has been closed. If you have any further concerns, please email us at ***.
The FinChoice Team
Please be advised that your complaint has been closed. If you have any further concerns, please email us at ***.
The FinChoice Team
Best regards,
Finchoice's reply22 Jan 2026, 11:47
Official
Good day Thandokazi,
Please be advised that your complaint has been closed. If you have any further concerns, please email us at ***.
The FinChoice Team
Please be advised that your complaint has been closed. If you have any further concerns, please email us at ***.
The FinChoice Team
Best regards,