WS
Wayne S
1 reviews | Active since Oct 2020
08 Aug 2025, 20:49
Refund
After having an account with finchoice for more than 3 years.I would say service was excellent unfortunately financial situation has changed and found it necessary going into debt rescue. All documentation was sent to finchoice. Debit check payment went through the following month. After a refund was requested they now dispute receiving any documentation and requesting them cancel all debit checks.
Helpful (0)
Replies (7)0
Replies (7)
Finchoice's replyOfficial
09 Aug 2025, 07:39
Good day Wayne,
We appreciate your feedback. We strive to ensure that every customer is satisfied with our service, and we apologize for any inconvenience we may have caused you.
Please allow us to investigate your query and resolve it.
The FinChoice Team
We appreciate your feedback. We strive to ensure that every customer is satisfied with our service, and we apologize for any inconvenience we may have caused you.
Please allow us to investigate your query and resolve it.
The FinChoice Team
Finchoice's reply09 Aug 2025, 07:39
Official
Good day Wayne,
We appreciate your feedback. We strive to ensure that every customer is satisfied with our service, and we apologize for any inconvenience we may have caused you.
Please allow us to investigate your query and resolve it.
The FinChoice Team
We appreciate your feedback. We strive to ensure that every customer is satisfied with our service, and we apologize for any inconvenience we may have caused you.
Please allow us to investigate your query and resolve it.
The FinChoice Team
WS
Wayne S's updateReviewer Update
15 Aug 2025, 08:57Once again I have to plead with finchoice to call me or give me some update on what is going on with a refund from I've been waiting for for more than a month. The numbers I get given there's no answer I don't know what more to do. How hard can it be I've sent through all the relevant information as requested and now I don't hear a thing
WS
Wayne S's update15 Aug 2025, 08:57
Reviewer Update
Once again I have to plead with finchoice to call me or give me some update on what is going on with a refund from I've been waiting for for more than a month. The numbers I get given there's no answer I don't know what more to do. How hard can it be I've sent through all the relevant information as requested and now I don't hear a thing
WS
Wayne S's updateReviewer Update
15 Aug 2025, 10:09Thank you finchoice for replying to my numerous emails. Much appreciated. I've n w been formed that my refund will made on Tuesday let's hope there are no more delays thank you very much after all the drama I will recommend finchoice
WS
Wayne S's update15 Aug 2025, 10:09
Reviewer Update
Thank you finchoice for replying to my numerous emails. Much appreciated. I've n w been formed that my refund will made on Tuesday let's hope there are no more delays thank you very much after all the drama I will recommend finchoice
Finchoice's replyOfficial
15 Aug 2025, 10:15
Good day Wayne,
Our records indicate that your query has been resolved. If not, please let us know so that we can fully address your concern.
The FinChoice Team
Our records indicate that your query has been resolved. If not, please let us know so that we can fully address your concern.
The FinChoice Team
Finchoice's reply15 Aug 2025, 10:15
Official
Good day Wayne,
Our records indicate that your query has been resolved. If not, please let us know so that we can fully address your concern.
The FinChoice Team
Our records indicate that your query has been resolved. If not, please let us know so that we can fully address your concern.
The FinChoice Team
WS
Wayne S's updateReviewer Update
23 Aug 2025, 03:09Yes it has. My refund has been paid as promised. Thank you very much. I will definitely recommend finchoice
WS
Wayne S's update23 Aug 2025, 03:09
Reviewer Update
Yes it has. My refund has been paid as promised. Thank you very much. I will definitely recommend finchoice
Finchoice's replyOfficial
21 Oct 2025, 12:10
Hi Wayne S,
We truly value your feedback. Our goal is to deliver service that leaves every customer satisfied, and we’re sorry for any inconvenience you may have experienced. Please allow us some time to look into your query and work on a resolution. The FinChoice Team
We truly value your feedback. Our goal is to deliver service that leaves every customer satisfied, and we’re sorry for any inconvenience you may have experienced. Please allow us some time to look into your query and work on a resolution. The FinChoice Team
Finchoice's reply21 Oct 2025, 12:10
Official
Hi Wayne S,
We truly value your feedback. Our goal is to deliver service that leaves every customer satisfied, and we’re sorry for any inconvenience you may have experienced. Please allow us some time to look into your query and work on a resolution. The FinChoice Team
We truly value your feedback. Our goal is to deliver service that leaves every customer satisfied, and we’re sorry for any inconvenience you may have experienced. Please allow us some time to look into your query and work on a resolution. The FinChoice Team
Finchoice's replyOfficial
24 Oct 2025, 10:42
Good day Wayne,
Our records indicate that your query has been resolved. If not, please let us know so that we can fully address your concern.
The FinChoice Team
Our records indicate that your query has been resolved. If not, please let us know so that we can fully address your concern.
The FinChoice Team
Finchoice's reply24 Oct 2025, 10:42
Official
Good day Wayne,
Our records indicate that your query has been resolved. If not, please let us know so that we can fully address your concern.
The FinChoice Team
Our records indicate that your query has been resolved. If not, please let us know so that we can fully address your concern.
The FinChoice Team