PM
Phumzile M
1 reviews | Active since Jul 2019
28 Feb 2023, 14:13
REFUND
The company have been of great assistance but recently I was double debited and have a refund of R1100
I called in yesterday and the consultant who was assist was not friendly and informed me I will receive a call today, I sent an email also to follow up.
I don’t want our relationship to be messed up because of such things and and consultant confirmed that I have a refund but now it’s courtesy to call or email to inform client that they acknowledge that they debited more than what was expected.
Please fix this
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Replies (2)0
Replies (2)
Finchoice's replyOfficial
28 Feb 2023, 21:20Good day,
We thank you for your feedback. We strive to ensure every customer is satisfied with our service, and we apologise for any way in which we may have inconvenienced you. Allow us to investigate your query and have it resolved.
The finchoice team
We thank you for your feedback. We strive to ensure every customer is satisfied with our service, and we apologise for any way in which we may have inconvenienced you. Allow us to investigate your query and have it resolved.
The finchoice team
Finchoice's reply28 Feb 2023, 21:20
Official
Good day,
We thank you for your feedback. We strive to ensure every customer is satisfied with our service, and we apologise for any way in which we may have inconvenienced you. Allow us to investigate your query and have it resolved.
The finchoice team
We thank you for your feedback. We strive to ensure every customer is satisfied with our service, and we apologise for any way in which we may have inconvenienced you. Allow us to investigate your query and have it resolved.
The finchoice team
Finchoice's replyOfficial
03 Mar 2023, 14:34Good Day
Our records show that your query has been resolved. If not, please let us know so that we can fully resolve your query.
The finchoice team
Our records show that your query has been resolved. If not, please let us know so that we can fully resolve your query.
The finchoice team
Finchoice's reply03 Mar 2023, 14:34
Official
Good Day
Our records show that your query has been resolved. If not, please let us know so that we can fully resolve your query.
The finchoice team
Our records show that your query has been resolved. If not, please let us know so that we can fully resolve your query.
The finchoice team