REFUND

<p>I am appalled by the service I have received by FINCHOICE. They have been debiting my account for the past 7 MONTHS knowing full well that the account has been paid in full. Their legal department NEVER answer calls and call centre agents are unable to transfer incoming calls to them. I have since sent my documention to them for a refund to be processed however gaining feedback from these people is like speaking to a brick wall. When I called this morning I was informed that the person handling my complaint is on leave and the entire legal department is closed which is A) shocking that there is no business continuity and B) NOT MY PROBLEM!</p>