AT
Ayanda T

1 reviews | Active since Jul 2024

15 Jul 2024, 10:02

Refund

Hi Finchoice, my debt councilor has been sending refund request since last month.. I have for hours waiting for your agents to pick up your phones.. I am not happy with your service.. I need an urgent response

0
Replies (6)
Finchoice
Finchoice's reply15 Jul 2024, 10:34
Official
Good day Ayanda,
We appreciate your feedback. We strive to ensure that every customer is satisfied with our service, and we apologize for any inconvenience we may have caused you.

Please allow us to investigate your query and resolve it.

The FinChoice Team
AT
Ayanda T's update15 Jul 2024, 10:46
Reviewer Update
Hi I need your urgent response
Finchoice
Finchoice's reply15 Jul 2024, 11:40
Official
Good day Ayanda,
Our records indicate that your query has been resolved. If not, please let us know so that we can fully address your concern.
The FinChoice Team
AT
Ayanda T's update24 Jul 2024, 09:37
Reviewer Update
I am still waiting for my refund that I was advised of last week
Finchoice
Finchoice's reply22 Jan 2025, 08:01
Official
Good day Ayanda,
We appreciate your feedback. We strive to ensure that every customer is satisfied with our service, and we apologize for any inconvenience we may have caused you.

Please allow us to investigate your query and resolve it.

The FinChoice Team
Finchoice
Finchoice's reply23 Jan 2025, 15:25
Official
Good day Ayanda,
Our records indicate that your query has been resolved. If not, please let us know so that we can fully address your concern.
The FinChoice Team