NM
Nokuthula M

1 reviews | Active since Nov 2021

06 Jan 2022, 10:08

Refund

I have sent them proof of payment to show that I have settled the mobi money but yet they debited the money, I even sent it to the team leader even now they haven’t refunded my money back, their service is very bad and you can’t even get through to them

0
Replies (3)
Finchoice
Finchoice's reply07 Jan 2022, 10:02
Official
Good day,
 
We thank you for your feedback. We strive to ensure every customer is satisfied with our service, and we apologise for any way in which we may have inconvenienced you. Allow us to investigate your query and have it resolved.
 
The finchoice team 
NM
Nokuthula M's update07 Jan 2022, 10:23
Reviewer Update
It’s the second time I’m getting this message and nothing is been done can you refund me ASAP
Finchoice
Finchoice's reply07 Jan 2022, 11:51
Official
Good Day
  
Our records show that your query has been resolved. If not, please let us know so that we can fully resolve your query.
  
The finchoice team