DK
Desigan K

1 reviews | Active since Jul 2017

20 Feb 2024, 14:05

Proper loan sharks

I found out that I had a finchoice or homechoice account(s) on my credit report last year, I had contacted finchoice and had communicated *** via email. Was told to go to Capitec bank which I did, was sent to SAPS who requested the credit agreement in order to create a case. I had requested the credit agreements from Shehaam and didn't get a response, instead i found that the account was removed from my credit report at the time. I thought that this was sorted at the time.

On 16th February 2024 I had received a SMS indicating that a new account was added to my credit report. I had downloaded my report to find that there are 2 nimble credit solutions accounts created, further investigation reveals that they are the finchoice accounts. I wrote to nimble credit solutions and there was no response, i wrote to finchoice or homechoice, no response also.

If these accounts are not removed immediately i am going to submit this complaint to the national credit regulator and / or the ombudsman. this company will recklessly lend money to anyone even if someone else takes a loan on your name they will give out the loan and then phone you and demand a payment as if you gave me the ****ing money. I asked the lady how could i get approved for a loan if i was not working when the loan was taken?

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Replies (1)
Finchoice
Finchoice's reply20 Feb 2024, 14:20
Official
Good day,
 
We thank you for your feedback. We strive to ensure every customer is satisfied with our service, and we apologize for any way in which we may have inconvenienced you. Allow us to investigate your query and have it resolved.
 
The finchoice team 

Best regards,