OM
Olwetu M
1 reviews | Active since Feb 2018
24 May 2024, 15:02
Pre-mature debit order
My debit order date is the 27th May 2024 and the money was deducted today the 24th May 2024. Finchoice customer care is not assistive and the attitude I received from the agents is unacceptable. I need the money back into my account right now as I did not budget for this transaction.
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Replies (3)OM
Olwetu M's updateReviewer Update
24 May 2024, 15:12I want my money reversed back into my account immediately. This is on another level of unprofessionalism. I only get paid on the 27th of every month and I need this money.
OM
Olwetu M's update24 May 2024, 15:12
Reviewer Update
I want my money reversed back into my account immediately. This is on another level of unprofessionalism. I only get paid on the 27th of every month and I need this money.
Finchoice's replyOfficial
25 May 2024, 09:48
Good day Olwetu,
We appreciate your feedback. We strive to ensure that every customer is satisfied with our service, and we apologize for any inconvenience we may have caused you.
Please allow us to investigate your query and resolve it.
The FinChoice Team
We appreciate your feedback. We strive to ensure that every customer is satisfied with our service, and we apologize for any inconvenience we may have caused you.
Please allow us to investigate your query and resolve it.
The FinChoice Team
Finchoice's reply25 May 2024, 09:48
Official
Good day Olwetu,
We appreciate your feedback. We strive to ensure that every customer is satisfied with our service, and we apologize for any inconvenience we may have caused you.
Please allow us to investigate your query and resolve it.
The FinChoice Team
We appreciate your feedback. We strive to ensure that every customer is satisfied with our service, and we apologize for any inconvenience we may have caused you.
Please allow us to investigate your query and resolve it.
The FinChoice Team
Finchoice's replyOfficial
25 May 2024, 09:52
Good day Olwetu,
Our records indicate that your query has been resolved. If not, please let us know so that we can fully address your concern.
The FinChoice Team
Our records indicate that your query has been resolved. If not, please let us know so that we can fully address your concern.
The FinChoice Team
Finchoice's reply25 May 2024, 09:52
Official
Good day Olwetu,
Our records indicate that your query has been resolved. If not, please let us know so that we can fully address your concern.
The FinChoice Team
Our records indicate that your query has been resolved. If not, please let us know so that we can fully address your concern.
The FinChoice Team