1 reviews | Active since Jun 2016
Poorest Service
<p>I have settled my loan 22 June 2016. I sent proof of payment, contacted Finchoice just to make sure the payment was received of which they confirmed and I asked that the debit orders should be stopped. Sa****ay 25 June 2016 money was still beducted from my account. I called in to and Allison requested a refund and told me the money will be in my account within 24 hours. Monday morning I called in again to to request my refund and the consultant said the money will be refunded within 24 hours Today my money have still not been refunded.I have sent numerous emails and did not receive any feedback from Finchoice. This is not acceptable at all</p>
Thank you for bringing this query to our attention.We apologise for the lack of service delivery.
We will investigate the reasons for the delay in your refund being paid.
One of our team leaders will contact you shortly with feedback.
Regards
Management Team
Thank you for bringing this query to our attention.We apologise for the lack of service delivery.
We will investigate the reasons for the delay in your refund being paid.
One of our team leaders will contact you shortly with feedback.
Regards
Management Team
