RJ
Rosemary J
1 reviews | Active since Sept 2015
26 Sept 2019, 16:44
Poor Services
Hi, I've been sending emails to *** as from the 19th of September 2019 in order for you to correct my installment and balance because I've paid an amount of R7000 towards my mobi money loan but no one is willing to respond or assist me, that's unsatisfactory services, poor services, you don't treat your customers that way, correct my mobi money account immediately?
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Replies (2)RJ
Rosemary J's updateReviewer Update
27 Sept 2019, 17:42Good day,
Can you please explain how can the balance be R3147.67, but an amount of R7000 was paid towards the personal loan of R8000 that was taken less then a month ago, do you want to tell me the Loan that was taken in the month of August/September 2019 amounts to over R10 000,
Please tell me what's going on here, you are robbing me here,
Respond to me or I will log another complaint on Hello Peter,
Thank you,
Rosemary
Can you please explain how can the balance be R3147.67, but an amount of R7000 was paid towards the personal loan of R8000 that was taken less then a month ago, do you want to tell me the Loan that was taken in the month of August/September 2019 amounts to over R10 000,
Please tell me what's going on here, you are robbing me here,
Respond to me or I will log another complaint on Hello Peter,
Thank you,
Rosemary
RJ
Rosemary J's update27 Sept 2019, 17:42
Reviewer Update
Good day,
Can you please explain how can the balance be R3147.67, but an amount of R7000 was paid towards the personal loan of R8000 that was taken less then a month ago, do you want to tell me the Loan that was taken in the month of August/September 2019 amounts to over R10 000,
Please tell me what's going on here, you are robbing me here,
Respond to me or I will log another complaint on Hello Peter,
Thank you,
Rosemary
Can you please explain how can the balance be R3147.67, but an amount of R7000 was paid towards the personal loan of R8000 that was taken less then a month ago, do you want to tell me the Loan that was taken in the month of August/September 2019 amounts to over R10 000,
Please tell me what's going on here, you are robbing me here,
Respond to me or I will log another complaint on Hello Peter,
Thank you,
Rosemary
Finchoice's replyOfficial
30 Sept 2019, 16:57Good day,
We thank you for your feedback. We strive to ensure every customer is satisfied with our service, and we apologise for any way in which we may have inconvenienced you. Allow us to investigate your query and for one of our customer service consultants to contact you shortly.
The finchoice team
We thank you for your feedback. We strive to ensure every customer is satisfied with our service, and we apologise for any way in which we may have inconvenienced you. Allow us to investigate your query and for one of our customer service consultants to contact you shortly.
The finchoice team
Finchoice's reply30 Sept 2019, 16:57
Official
Good day,
We thank you for your feedback. We strive to ensure every customer is satisfied with our service, and we apologise for any way in which we may have inconvenienced you. Allow us to investigate your query and for one of our customer service consultants to contact you shortly.
The finchoice team
We thank you for your feedback. We strive to ensure every customer is satisfied with our service, and we apologise for any way in which we may have inconvenienced you. Allow us to investigate your query and for one of our customer service consultants to contact you shortly.
The finchoice team