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Portia M

1 reviews | Active since Aug 2016

17 Aug 2016, 06:47

Poor service, really frustrating to day the least.

<p>I app**** for a loan on the 8th of August and it was approved and the agent told me if I send my documents immediately it can be paid on the same day or latest the following day. </p> <p> </p> <p>I did that and I still haven't received it. Everytime I call I'm told today or tomorrow its been over a week. There is nothing worse than waiting with no indication of timelines. I'm extremely dissapointed and there is absolutely no clear communication as to when and how u will receive your loan.</p>

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Replies (1)
Finchoice
Finchoice's reply17 Aug 2016, 08:26
Official

Thank you for bringing this to our attention.
We apologise for the inconvenience and the frustration.

We will investigate your query and we will get a consultant to contact you with feedback.

Regards
Management Team