lB
llewelyn B

1 reviews | Active since Oct 2015

27 Oct 2015, 15:54

POOR SERVICE POOR POOR POOR

BE ADVISED THIS IS MY SECOND COMPLAINT ...STILL NO CONTACT FROM FINCHOICE EXCEPT A MESSAGE ON HELLOPETER THAT SAYS THEY WOULD COME BACK. ITS BEEN TWO WEEKS NOW AND STILL NO CONTACT...STILL NO ANSWERS STILL NO SERVICE... PLEASE PEOPLE DONT USE THIS SERVICE THEY SUCK AT WHAT THEY DO AND THEY DONT KNOW HOW TO KEEP CUSTOMERS HAPPY....PLEASE FINCHOICE I BEG YOU TO PLEASE PHONE ME BACK WITH RESULTS THIS WILL NOT STOP HERE AND THAT IS A PROMISE. I SPOKE TO KEVIN THE FLOOR SUPERVISOR NOW AT 15:52 AND HE ASKED YET AGAIN FOR 24HRS TO TALK TO HIS MANAGER TO SORT IT OUT .....IN 24 HRS I WILL COMMENT AGAIN ON THIS POOR BAD SERVICE

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Replies (1)
Finchoice
Finchoice's reply27 Oct 2015, 16:23
Official
Hello llU1982,

Thank you for bringing this to our attention.
We apologise for the inconvenience and the frustration.

We will investigate your query and we will get a consultant to contact you with feedback.

Regards
Management Team