BL
Belinda L

1 reviews | Active since Nov 2015

30 Jul 2020, 15:17

Poor Service

Good day

I app**** for a loan last week and have submitted all my documents and have had no feed back after numerous calls. I have however received voice messages but my phone does not ring. I have been told to wait for a call from you but only receive a message saying I must call the call centre, where nobody seems to help me.

Please assist asap

Thank you B Lotheringen

0
Replies (1)
Finchoice
Finchoice's reply30 Jul 2020, 18:50
Official
Good day,

We thank you for your feedback. We strive to ensure every customer is satisfied with our service, and we apologise for any way in which we may have inconvenienced you. Allow us to investigate your query and for one of our  customer service consultants to contact you shortly.

The finchoice team