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Phenyo M
1 reviews | Active since Apr 2025
24 Apr 2025, 07:51
Poor Service
Good day
It has been more than 48 hours without any feedback on my loan application and I already accepted debit order mandate. Can you please advise on the progress of my application?
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Replies (3)0
Replies (3)
Finchoice's replyOfficial
24 Apr 2025, 08:10
Good day Phenyo,
We appreciate your feedback. We strive to ensure that every customer is satisfied with our service, and we apologize for any inconvenience we may have caused you.
Please allow us to investigate your query and resolve it.
The FinChoice Team
We appreciate your feedback. We strive to ensure that every customer is satisfied with our service, and we apologize for any inconvenience we may have caused you.
Please allow us to investigate your query and resolve it.
The FinChoice Team
Finchoice's reply24 Apr 2025, 08:10
Official
Good day Phenyo,
We appreciate your feedback. We strive to ensure that every customer is satisfied with our service, and we apologize for any inconvenience we may have caused you.
Please allow us to investigate your query and resolve it.
The FinChoice Team
We appreciate your feedback. We strive to ensure that every customer is satisfied with our service, and we apologize for any inconvenience we may have caused you.
Please allow us to investigate your query and resolve it.
The FinChoice Team
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Phenyo M's updateReviewer Update
24 Apr 2025, 08:13When will that be after another 48 hours? This is very poor customer service. I just hope you debit my account because you did not give me a loan yet.
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Phenyo M's update24 Apr 2025, 08:13
Reviewer Update
When will that be after another 48 hours? This is very poor customer service. I just hope you debit my account because you did not give me a loan yet.
Finchoice's replyOfficial
24 Apr 2025, 12:20
Good day Phenyo,
Our records indicate that your query has been resolved. If not, please let us know so that we can fully address your concern.
The FinChoice Team
Our records indicate that your query has been resolved. If not, please let us know so that we can fully address your concern.
The FinChoice Team
Finchoice's reply24 Apr 2025, 12:20
Official
Good day Phenyo,
Our records indicate that your query has been resolved. If not, please let us know so that we can fully address your concern.
The FinChoice Team
Our records indicate that your query has been resolved. If not, please let us know so that we can fully address your concern.
The FinChoice Team