SB
Salome B
1 reviews | Active since Dec 2018
24 Sept 2019, 07:50
Poor service
I activated their mobimoney facility in May this year and I took the 3 months term, I paid it until August and I asked them to cancel it as I no longer need it. I was told it would take 21 days to my surprise last week it was increased to R10 000 without my consent and today they deducted money in my account without my consent. Yes I needed money at that time however that doesn't mean they need to take advantage of me.
Helpful (0)
Replies (3)0
Replies (3)
Finchoice's replyOfficial
26 Sept 2019, 07:12Good day,
We thank you for your feedback. We strive to ensure every customer is satisfied with our service, and we apologise for any way in which we may have inconvenienced you. Allow us to investigate your query and for one of our customer service consultants to contact you shortly.
The finchoice team
We thank you for your feedback. We strive to ensure every customer is satisfied with our service, and we apologise for any way in which we may have inconvenienced you. Allow us to investigate your query and for one of our customer service consultants to contact you shortly.
The finchoice team
Finchoice's reply26 Sept 2019, 07:12
Official
Good day,
We thank you for your feedback. We strive to ensure every customer is satisfied with our service, and we apologise for any way in which we may have inconvenienced you. Allow us to investigate your query and for one of our customer service consultants to contact you shortly.
The finchoice team
We thank you for your feedback. We strive to ensure every customer is satisfied with our service, and we apologise for any way in which we may have inconvenienced you. Allow us to investigate your query and for one of our customer service consultants to contact you shortly.
The finchoice team
SB
Salome B's updateReviewer Update
30 Oct 2020, 11:53Thank you my credit profile was updated.
SB
Salome B's update30 Oct 2020, 11:53
Reviewer Update
Thank you my credit profile was updated.
Finchoice's replyOfficial
30 Oct 2020, 13:05Good day,
We thank you for your feedback. We strive to ensure every customer is satisfied with our service, Please feel free to contact us on ***if you require any further assistance.
The finchoice team
We thank you for your feedback. We strive to ensure every customer is satisfied with our service, Please feel free to contact us on ***if you require any further assistance.
The finchoice team
Finchoice's reply30 Oct 2020, 13:05
Official
Good day,
We thank you for your feedback. We strive to ensure every customer is satisfied with our service, Please feel free to contact us on ***if you require any further assistance.
The finchoice team
We thank you for your feedback. We strive to ensure every customer is satisfied with our service, Please feel free to contact us on ***if you require any further assistance.
The finchoice team