DP
Desmond P

1 reviews | Active since Mar 2020

30 Sept 2024, 09:02

Poor service at its highest level

I made a complaint regarding poor service of this company, they acknowledged the complaint and advised to give feedback.

They emailed me on Sunday to say case is closed and they hope I’m happy with feedback, that time they know they never sent any feedback or resolve the matter

0
Replies (2)
Finchoice
Finchoice's reply30 Sept 2024, 11:50
Official
Good day Desmond,
We appreciate your feedback. We strive to ensure that every customer is satisfied with our service, and we apologize for any inconvenience we may have caused you.

Please allow us to investigate your query and resolve it.

The FinChoice Team

Best regards,

Finchoice
Finchoice's reply05 Oct 2024, 08:36
Official
Good day Desmond,
Our records indicate that your query has been resolved. If not, please let us know so that we can fully address your concern.
The FinChoice Team

Best regards,