hS
heather S
1 reviews | Active since Jul 2020
09 Feb 2026, 12:40
Poor service and and false info on my profile.
I paid off my loan with Finchoice last year, and have not used it since, its paid in full and i see on my profile it still says my account is behind... I have email them to ask why this notifiaction is their when i already have a paid up letter, but i get no response. When i call I get passed from pillar to post, I have evn tried to activate the mobimoney, no I get no fed back, Finchoice obviously does not need my buisness. So thank you Finchoice for the poor service, I will take my buisness elsewhere.
Helpful (0)
Replies (2)0
Replies (2)Finchoice's replyOfficial
09 Feb 2026, 13:17
Hi Heather S,
Thank you for bringing this to our attention. Our goal is to deliver service that leaves every customer satisfied, and we’re sorry for any inconvenience you may have experienced. Please allow us some time to look into your query and work on a resolution.
The FinChoice Team
Thank you for bringing this to our attention. Our goal is to deliver service that leaves every customer satisfied, and we’re sorry for any inconvenience you may have experienced. Please allow us some time to look into your query and work on a resolution.
The FinChoice Team
Finchoice's reply09 Feb 2026, 13:17
Official
Hi Heather S,
Thank you for bringing this to our attention. Our goal is to deliver service that leaves every customer satisfied, and we’re sorry for any inconvenience you may have experienced. Please allow us some time to look into your query and work on a resolution.
The FinChoice Team
Thank you for bringing this to our attention. Our goal is to deliver service that leaves every customer satisfied, and we’re sorry for any inconvenience you may have experienced. Please allow us some time to look into your query and work on a resolution.
The FinChoice Team
Finchoice's replyOfficial
19 Feb 2026, 15:28
Good day Heather,
Our records indicate that your query has been resolved. If you have any further concerns, please email us at ***.
The FinChoice Team
Our records indicate that your query has been resolved. If you have any further concerns, please email us at ***.
The FinChoice Team
Finchoice's reply19 Feb 2026, 15:28
Official
Good day Heather,
Our records indicate that your query has been resolved. If you have any further concerns, please email us at ***.
The FinChoice Team
Our records indicate that your query has been resolved. If you have any further concerns, please email us at ***.
The FinChoice Team
