BG
Beverly G

1 reviews | Active since Jun 2017

14 Apr 2021, 06:39

Poor service

Its my first time doing business with you guys and I am utterly disappointed. I made a payment and settled my account within 3 days, however I made a mistake with the reference number. I've sent numerous emails with the proof of payment. I even called in to advise you guys about the error. It still has not been updated and no one ever responds to my emails. Can this please be rectified and updated with the credit bureau

0
Replies (2)
Finchoice
Finchoice's reply14 Apr 2021, 11:04
Official
Good day,
   
We thank you for your feedback. We strive to ensure every customer is satisfied with our service, and we apologise for any way in which we may have inconvenienced you. Allow us to investigate your query and have it resolved.
   
 The finchoice team 
Finchoice
Finchoice's reply14 Apr 2021, 16:11
Official
Good Day

Our records show that your query has been resolved. If not, please let us know so that we can fully resolve your query.

The finchoice team