KM
Karabo M
1 reviews | Active since May 2024
06 May 2024, 13:14
Poor service
Took out a short term loan that was supposed to be paid over 3 months, and on the 4th month money was debited from my account. When I called to ask they gave me a lousy answer and said it it fees that were charged to the account which doesn't make sense because on the website it said the money would be collected over 3 months. The staff is rude as well
Helpful (0)
Replies (2)0
Replies (2)
Finchoice's replyOfficial
07 May 2024, 08:39
Good day Karabo,
We appreciate your feedback. We strive to ensure that every customer is satisfied with our service, and we apologize for any inconvenience we may have caused you.
Please allow us to investigate your query and resolve it.
The FinChoice Team
We appreciate your feedback. We strive to ensure that every customer is satisfied with our service, and we apologize for any inconvenience we may have caused you.
Please allow us to investigate your query and resolve it.
The FinChoice Team
Finchoice's reply07 May 2024, 08:39
Official
Good day Karabo,
We appreciate your feedback. We strive to ensure that every customer is satisfied with our service, and we apologize for any inconvenience we may have caused you.
Please allow us to investigate your query and resolve it.
The FinChoice Team
We appreciate your feedback. We strive to ensure that every customer is satisfied with our service, and we apologize for any inconvenience we may have caused you.
Please allow us to investigate your query and resolve it.
The FinChoice Team
Finchoice's replyOfficial
07 May 2024, 08:46
Good day Karabo,
Our records indicate that your query has been resolved. If not, please let us know so that we can fully address your concern.
The FinChoice Team
Our records indicate that your query has been resolved. If not, please let us know so that we can fully address your concern.
The FinChoice Team
Finchoice's reply07 May 2024, 08:46
Official
Good day Karabo,
Our records indicate that your query has been resolved. If not, please let us know so that we can fully address your concern.
The FinChoice Team
Our records indicate that your query has been resolved. If not, please let us know so that we can fully address your concern.
The FinChoice Team