KN
Katlego N
1 reviews | Active since Oct 2023
24 Jul 2024, 18:10
poor service
i am regretting taking a loan with the company. processing time is too long. its been 48hrs after accepting mandate an funds have not appeared on my bank account an my salary date is by the 26th. . i am going to cancell this loan if feedback is not given by my salary date an complain to ombadsman. . their website portal has blocked me from seeing the current status of the loan. this is a frustrating company to deal with
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Replies (2)0
Replies (2)
Finchoice's replyOfficial
25 Jul 2024, 09:12
Good day Katlego,
We appreciate your feedback. We strive to ensure that every customer is satisfied with our service, and we apologize for any inconvenience we may have caused you.
Please allow us to investigate your query and resolve it.
The FinChoice Team
We appreciate your feedback. We strive to ensure that every customer is satisfied with our service, and we apologize for any inconvenience we may have caused you.
Please allow us to investigate your query and resolve it.
The FinChoice Team
Finchoice's reply25 Jul 2024, 09:12
Official
Good day Katlego,
We appreciate your feedback. We strive to ensure that every customer is satisfied with our service, and we apologize for any inconvenience we may have caused you.
Please allow us to investigate your query and resolve it.
The FinChoice Team
We appreciate your feedback. We strive to ensure that every customer is satisfied with our service, and we apologize for any inconvenience we may have caused you.
Please allow us to investigate your query and resolve it.
The FinChoice Team
Finchoice's replyOfficial
25 Jul 2024, 11:06
Good day Katlego,
Our records indicate that your query has been resolved. If not, please let us know so that we can fully address your concern.
The FinChoice Team
Our records indicate that your query has been resolved. If not, please let us know so that we can fully address your concern.
The FinChoice Team
Finchoice's reply25 Jul 2024, 11:06
Official
Good day Katlego,
Our records indicate that your query has been resolved. If not, please let us know so that we can fully address your concern.
The FinChoice Team
Our records indicate that your query has been resolved. If not, please let us know so that we can fully address your concern.
The FinChoice Team