T
Thabang
1 reviews | Active since Oct 2022
02 Feb 2026, 21:09
Poor service
Very poor service they quick to add debit order mandate but can’t even approve loans or even cancel that debit order mandate, I was told I will get sms to confirm cancellation it’s been more that 24 hours now, this is the 6th day, someone is sleeping on their job
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Replies (2)0
Replies (2)
Finchoice's replyOfficial
03 Feb 2026, 21:08
Hi Thabang T,
Your feedback is greatly appreciated. We always want to make sure our customers feel supported, and we apologize if this was not your experience. We’ll be investigating your query and will do our best to resolve it promptly.
The FinChoice Team
Your feedback is greatly appreciated. We always want to make sure our customers feel supported, and we apologize if this was not your experience. We’ll be investigating your query and will do our best to resolve it promptly.
The FinChoice Team
Finchoice's reply03 Feb 2026, 21:08
Official
Hi Thabang T,
Your feedback is greatly appreciated. We always want to make sure our customers feel supported, and we apologize if this was not your experience. We’ll be investigating your query and will do our best to resolve it promptly.
The FinChoice Team
Your feedback is greatly appreciated. We always want to make sure our customers feel supported, and we apologize if this was not your experience. We’ll be investigating your query and will do our best to resolve it promptly.
The FinChoice Team
Finchoice's replyOfficial
06 Feb 2026, 16:22
Good day Thabang,
Our records indicate that your query has been resolved. If not, please let us know so that we can fully address your concern.
The FinChoice Team
Our records indicate that your query has been resolved. If not, please let us know so that we can fully address your concern.
The FinChoice Team
Finchoice's reply06 Feb 2026, 16:22
Official
Good day Thabang,
Our records indicate that your query has been resolved. If not, please let us know so that we can fully address your concern.
The FinChoice Team
Our records indicate that your query has been resolved. If not, please let us know so that we can fully address your concern.
The FinChoice Team