DS
Donovan S
1 reviews | Active since Mar 2024
19 Mar 2024, 11:25
Poor service
Hi
I just received the most upsetting call from one of your agents.
After applying for a loan and was informed I was approved for a R 14000 loan. I was asked to send my bank statement which I did and received confirmation my docs was received.
Now an agent calls me and wants to start the entire process over.
Please get back to me asap regarding this ridiculous request
Helpful (0)
Replies (3)0
Replies (3)
Finchoice's replyOfficial
19 Mar 2024, 11:50
Good day Donovan,
We appreciate your feedback. We strive to ensure that every customer is satisfied with our service, and we apologize for any inconvenience we may have caused you.
Please allow us to investigate your query and resolve it.
The FinChoice Team
We appreciate your feedback. We strive to ensure that every customer is satisfied with our service, and we apologize for any inconvenience we may have caused you.
Please allow us to investigate your query and resolve it.
The FinChoice Team
Finchoice's reply19 Mar 2024, 11:50
Official
Good day Donovan,
We appreciate your feedback. We strive to ensure that every customer is satisfied with our service, and we apologize for any inconvenience we may have caused you.
Please allow us to investigate your query and resolve it.
The FinChoice Team
We appreciate your feedback. We strive to ensure that every customer is satisfied with our service, and we apologize for any inconvenience we may have caused you.
Please allow us to investigate your query and resolve it.
The FinChoice Team
Finchoice's replyOfficial
19 Mar 2024, 11:57
Good day Donovan,
Our records indicate that your query has been resolved. If not, please let us know so that we can fully address your concern.
The FinChoice Team
Our records indicate that your query has been resolved. If not, please let us know so that we can fully address your concern.
The FinChoice Team
Finchoice's reply19 Mar 2024, 11:57
Official
Good day Donovan,
Our records indicate that your query has been resolved. If not, please let us know so that we can fully address your concern.
The FinChoice Team
Our records indicate that your query has been resolved. If not, please let us know so that we can fully address your concern.
The FinChoice Team
Finchoice's replyOfficial
19 Mar 2024, 13:39
Good day Donovan,
Our records indicate that your query has been resolved. If not, please let us know so that we can fully address your concern.
The FinChoice Team
Our records indicate that your query has been resolved. If not, please let us know so that we can fully address your concern.
The FinChoice Team
Finchoice's reply19 Mar 2024, 13:39
Official
Good day Donovan,
Our records indicate that your query has been resolved. If not, please let us know so that we can fully address your concern.
The FinChoice Team
Our records indicate that your query has been resolved. If not, please let us know so that we can fully address your concern.
The FinChoice Team