KM
Koketso M
1 reviews | Active since May 2020
06 May 2026, 15:05
Poor service
I have been unable to login from 27th April. Every time I call I get a different information. The department that’s suppose to resolve my issue still has not bothered themselves. Everything is done online but yet they fail us so much. I was told to wait 24 to 48 hours but to date nothing ia done
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Replies (2)0
Replies (2)
Finchoice's replyOfficial
06 May 2026, 15:58
Hello Koketso, we're truly sorry to hear about your frustrating experience and we understand the impact the delay has had. Please allow us some time to thoroughly investigate this for you. We will reach out via email with updates on resolution. Warm regards, The FinChoice Team
Finchoice's reply06 May 2026, 15:58
Official
Hello Koketso, we're truly sorry to hear about your frustrating experience and we understand the impact the delay has had. Please allow us some time to thoroughly investigate this for you. We will reach out via email with updates on resolution. Warm regards, The FinChoice Team
Finchoice's replyOfficial
14 May 2026, 12:53
Good day Koketso,
Please note that your complaint has been resolved and closed. If you have any further questions or concerns, feel free to contact us at *** .
The FinChoice Team
Please note that your complaint has been resolved and closed. If you have any further questions or concerns, feel free to contact us at *** .
The FinChoice Team
Finchoice's reply14 May 2026, 12:53
Official
Good day Koketso,
Please note that your complaint has been resolved and closed. If you have any further questions or concerns, feel free to contact us at *** .
The FinChoice Team
Please note that your complaint has been resolved and closed. If you have any further questions or concerns, feel free to contact us at *** .
The FinChoice Team