NK
Nceba K

1 reviews | Active since Oct 2015

01 Oct 2020, 10:49

Poor Service

I have settled an account with them at/on 16 May 2020 and provided them all documents as proof of payment. The acknowledged the account been paid-up, till today it still reflects as defaulted account on my credit bureau's [transunion and clearscore]

0
Replies (2)
Finchoice
Finchoice's reply01 Oct 2020, 11:15
Official
 Good day,

We thank you for your feedback. We strive to ensure every customer is satisfied with our service, and we apologise for any way in which we may have inconvenienced you. Allow us to investigate your query and for one of our  customer service consultants to contact you shortly.

The finchoice team 
Finchoice
Finchoice's reply21 Oct 2020, 14:09
Official
Good Day

Our records show that your query has been resolved. If not, please let us know so that we can fully resolve your query.

The finchoice team