MD
MPHO D
1 reviews | Active since Nov 2013
12 Jul 2023, 16:01
Poor Service
I have this funeral cover for years which im very much happy with, however i have one problem, ever since i asked for them to send me proof that my spouse and children are listed on my cover. The last time i checked, only myself was on the policy. its been 2 years now trying to get the proper documents. NB:This is making second plea,i just need amended documents with my spouse and children as agreed upon signing up.and as per the agreed family premium you offered.
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Finchoice's replyOfficial
12 Jul 2023, 20:06 Good day,
We thank you for your feedback. We strive to ensure every customer is satisfied with our service, and we apologise for any way in which we may have inconvenienced you. Allow us to investigate your query and have it resolved.
The finchoice team
We thank you for your feedback. We strive to ensure every customer is satisfied with our service, and we apologise for any way in which we may have inconvenienced you. Allow us to investigate your query and have it resolved.
The finchoice team
Finchoice's reply12 Jul 2023, 20:06
Official
Good day,
We thank you for your feedback. We strive to ensure every customer is satisfied with our service, and we apologise for any way in which we may have inconvenienced you. Allow us to investigate your query and have it resolved.
The finchoice team
We thank you for your feedback. We strive to ensure every customer is satisfied with our service, and we apologise for any way in which we may have inconvenienced you. Allow us to investigate your query and have it resolved.
The finchoice team