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fagmedah G

1 reviews | Active since Apr 2015

10 Dec 2021, 08:35

Poor service

I made 2 eft payment when making the payment finchoice credit both payments to 1 account whereas the other reflected in arrears it took nearly a whole week for them to allocate the payment to the correct account, and now it shows that I am in arrears with them and I cannot use money from the mobi money account. Their consultants are inadequate.

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Replies (1)
Finchoice
Finchoice's reply10 Dec 2021, 19:32
Official
Good day,

We thank you for your feedback. We strive to ensure every customer is satisfied with our service, and we apologise for any way in which we may have inconvenienced you. Allow us to investigate your query and have it resolved.

The finchoice team