Poor Service

<p>On the 7th of September I called Finchoice for my settlement balance which was emailed to me on the same day. I settled my loan on the 8th of Sepatember 2016 at Pick n Pay using the reference number they gave me. Today it's the 20th and it's not yet updated on the system I called them three times already and they said they will debit my account with the isntalment that was payable this month. How do I pay an instalment of the loan I settled. Where am I suppossed to take that money from because I used all my extra cash to settle that loan.</p>