RK
Raymond K

1 reviews | Active since May 2018

17 Sept 2019, 12:19

Poor service

I had a loan with Finchoice and fell behind then they adverse listed me, then on the 16 of July 2019 i paid up the account and was given paidup letter as of now my credit status hasn't been uldated ive sent emails back n forth to get this resolved no one even bothered to call me and explain what's the delay.

0
Replies (2)
Finchoice
Finchoice's reply17 Sept 2019, 16:49
Official
Good day,
We thank you for your feedback. We strive to ensure every customer is satisfied with our service, and we apologise for any way in which we may have inconvenienced you. Allow us to investigate your query and for one of our  customer service consultants to contact you shortly.
The finchoice team 
RK
Raymond K's update17 Sept 2019, 17:23
Reviewer Update
I keep getting the same response, how is this one different?