CC
Caswin C

1 reviews | Active since Jun 2016

26 Aug 2016, 11:12

Poor Service

<p>Good day, yesterday i app**** for a loan. My bankstatements were checked through there IDX systems this morning i received another sms telling me i have fax, email or WhatsApp the docs, i then decided to WhatsApp my documents. Still no reply cancel this loan i will apply at Wonga! Closing my homechoice account one of these days.</p> <p>Pathetic service!</p>

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Replies (1)
Finchoice
Finchoice's reply26 Aug 2016, 11:38
Official

Thank you for bringing your concern to our attention.We apologise for not meeting your service expectation.

Please grant us the opportunity to investigate the delay in your loan application.

We will contact you shortly with feedback.

Regards

Management Team

Best regards,