Poor service

My experience with this company is the worst . When you try to phone the calls drop when you mention this to the agents they are rude and advise you that they cant comment on that as they are experiencing high call volumes. Reading through the other reviews it makes perfect sense that they have high call volumes due to high volumes of irate clients - due to Finchoice my credit report shows a negative whereas the account was never in arrears and is paid up. To top it all non of the agents (if you are lucky to have a conversation with them) has the knowledge to resolve any issue accept selling you a funeral policy. Its a complete waste of time to even try and communicate with this company. Not even the reviews gets attention.