LM
Lesa M.......

1 reviews | Active since Mar 2016

22 Oct 2025, 12:18

Poor Service

24hrs later of applying to increasing my loan, I am still waiting tor the outcome being told it's in processing this morning.

What kind of service is this? Can someone call me and finalize this.

This isn't treating customers fairly. Poor service indeed.

0
Replies (3)
Finchoice
Finchoice's reply22 Oct 2025, 12:41
Official
Hi Palesa,

We truly value your feedback. Our goal is to deliver service that leaves every customer satisfied, and we’re sorry for any inconvenience you may have experienced. Please allow us some time to look into your query and work on a resolution. The FinChoice Team

LM
Lesa M.......'s update22 Oct 2025, 12:43
Reviewer Update
I am waiting. Thanks
Finchoice
Finchoice's reply22 Oct 2025, 15:56
Official
Good day Palesa,
Our records indicate that your query has been resolved. If not, please let us know so that we can fully address your concern.
The FinChoice Team