JT
Jaco T
1 reviews | Active since Nov 2022
19 Jun 2023, 11:56
Poor service
Poor service , app**** for a loan on 12/06/2023 today is 19/06/2023 , have send all documents as requested , also completed all info as requested , i have been following up since 13/06/2023 of my application , same reply every time from Finchoice ," have you supp**** all documents" , "will escalate query "with no resolve or feedback. All future applicators for an emergency loan , do yourself a favor , try another company , not Finchoice.
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Replies (3)0
Replies (3)
Finchoice's replyOfficial
19 Jun 2023, 15:04Good day,
We thank you for your feedback. We strive to ensure every customer is satisfied with our service, and we apologise for any way in which we may have inconvenienced you. Allow us to investigate your query and have it resolved.
The finchoice team
We thank you for your feedback. We strive to ensure every customer is satisfied with our service, and we apologise for any way in which we may have inconvenienced you. Allow us to investigate your query and have it resolved.
The finchoice team
Finchoice's reply19 Jun 2023, 15:04
Official
Good day,
We thank you for your feedback. We strive to ensure every customer is satisfied with our service, and we apologise for any way in which we may have inconvenienced you. Allow us to investigate your query and have it resolved.
The finchoice team
We thank you for your feedback. We strive to ensure every customer is satisfied with our service, and we apologise for any way in which we may have inconvenienced you. Allow us to investigate your query and have it resolved.
The finchoice team
JT
Jaco T's updateReviewer Update
20 Jun 2023, 12:37I did not want to do this review public , but since Finchoice is all lip service and fail to promptly to reply to my many emails and endless telephone calls to Finchoice with to date 20/06/2023 @ 12h33 no solutions of my original complaint , i hereby want Finchoice to cancel all applications made be myself . And want to warn future applicators not to use Finchoice services as it is at best beyond pathetic.
JT
Jaco T's update20 Jun 2023, 12:37
Reviewer Update
I did not want to do this review public , but since Finchoice is all lip service and fail to promptly to reply to my many emails and endless telephone calls to Finchoice with to date 20/06/2023 @ 12h33 no solutions of my original complaint , i hereby want Finchoice to cancel all applications made be myself . And want to warn future applicators not to use Finchoice services as it is at best beyond pathetic.
Finchoice's replyOfficial
20 Jun 2023, 20:46Good day,
Thank you for your Feedback, this has been escalated to the relevant department. We apologise for any way in which we may have inconvenienced you.
The finchoice team
Thank you for your Feedback, this has been escalated to the relevant department. We apologise for any way in which we may have inconvenienced you.
The finchoice team
Finchoice's reply20 Jun 2023, 20:46
Official
Good day,
Thank you for your Feedback, this has been escalated to the relevant department. We apologise for any way in which we may have inconvenienced you.
The finchoice team
Thank you for your Feedback, this has been escalated to the relevant department. We apologise for any way in which we may have inconvenienced you.
The finchoice team