AW
Anton W
1 reviews | Active since Jan 2020
16 Feb 2022, 15:34
poor service
*********** staff and structures. Email sent a few times and calls answered and all the time i stated to this company, to please put on black and white (reply back on email) with the structure of payment plan....Then the consultants state they are unable to put it on email. Why is that? Some of us arent allowed to take private calls at work. You guys truelly take customer dissatisfaction to a whole new level. Also if your staff cannot even pronounce my name and surname correctly or even talk in english properly, you might as well be call fincircus.
Helpful (0)
Replies (2)0
Replies (2)
Finchoice's replyOfficial
16 Feb 2022, 20:41 Good day,
We thank you for your feedback. We strive to ensure every customer is satisfied with our service, and we apologise for any way in which we may have inconvenienced you. Allow us to investigate your query and have it resolved.
The finchoice team
We thank you for your feedback. We strive to ensure every customer is satisfied with our service, and we apologise for any way in which we may have inconvenienced you. Allow us to investigate your query and have it resolved.
The finchoice team
Finchoice's reply16 Feb 2022, 20:41
Official
Good day,
We thank you for your feedback. We strive to ensure every customer is satisfied with our service, and we apologise for any way in which we may have inconvenienced you. Allow us to investigate your query and have it resolved.
The finchoice team
We thank you for your feedback. We strive to ensure every customer is satisfied with our service, and we apologise for any way in which we may have inconvenienced you. Allow us to investigate your query and have it resolved.
The finchoice team
AW
Anton W's updateReviewer Update
17 Feb 2022, 08:18Yet again your staff keep on calling me and when i greet, they put the phone down. and this happened about 6 times yesterday 16/02. I am just going to keep on blocking your numbers going forward.
AW
Anton W's update17 Feb 2022, 08:18
Reviewer Update
Yet again your staff keep on calling me and when i greet, they put the phone down. and this happened about 6 times yesterday 16/02. I am just going to keep on blocking your numbers going forward.