1 reviews | Active since Jul 2011
POOR SERVICE
I am very dismayed at FINCHOICE. They display false info when stipulating that your loan will be approved within 24 hours . Its been 2 days already and to date i had no luck. I have called in numerously and they requested documents in which i have sent off only to hear that they didnt receive it and than when i sent it off again now 10 minutes ago and called to ask if they received it . I was told it will only reflect later this afternoon on there systems. What a joke. I needed that money urgently. Now i have to wait another day or two. Its really ridiculous. I chose Finchoice because my best friend told me about how fast and efficient they are , but i just got disappointed. If my funds and application cant be completed today than i will than have no choice but to cancel the application and go somewhere else. Can someone please call me urgently!
Thank you for bringing this query to our attention.
Our aim is always to provide the customer with a good customer experience and we apologise in this instance as we have not met your expectations.
We will investigate your query and provide you with feedback as soon as possible.
Regards
Management Team
Best regards,
Thank you for bringing this query to our attention.
Our aim is always to provide the customer with a good customer experience and we apologise in this instance as we have not met your expectations.
We will investigate your query and provide you with feedback as soon as possible.
Regards
Management Team
Best regards,
