dM
david M

1 reviews | Active since Mar 2015

18 Aug 2020, 23:53

poor servers

These people need to make up their minds about their business. so 3 days ago i made a loan application it was approved. ive called to find out what is going people from the call center promise to call back but they dont. poor customer serve

0
Replies (3)
Finchoice
Finchoice's reply19 Aug 2020, 09:06
Official
Good day,

We thank you for your feedback. We strive to ensure every customer is satisfied with our service, and we apologise for any way in which we may have inconvenienced you. Allow us to investigate your query and for one of our  customer service consultants to contact you shortly.

The finchoice team
Finchoice
Finchoice's reply23 Aug 2020, 21:18
Official
Good Day

Our records show that your query has been resolved. If not, please let us know so that we can fully resolve your query.

The finchoice team
dM
david M's update28 Aug 2020, 08:31
Reviewer Update
IT HAS BEEN RESOLVED THANK YOU